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Having a local adjuster who is experienced in the region you will claim in and your particular insurance policy can save you money on both the work by the adjuster and the processing costs by the insurance company. Having a local adjuster allows you to be choosier in the companies they choose to do their work for you and allows you to focus on your business.
If you haven’t already discovered the many benefits of working with a professional adjuster and we encourage you to do so soon. We have just compiled our top six benefits for you.
First – It can be a powerful tool to add a little prestige to your work. Many adjusters don’t know the ins and outs of your insurance policy and won’t know how to handle the particular claims procedure your adjuster can help you with. They are often looking for a quick buck at your expense, but should be rewarded for spending time learning about you and your policy.
Second – You can learn from the best when you are dealing with adjusters. Many adjusters get a lot of their knowledge from other adjusters who have been in business for a long time. We recommend that you do your research about the adjusters you have chosen and look at their track record.
Third – Your adjusters can use experience from other adjusters to get a leg up on the competition. Most adjusters are learning on the job and have to start from scratch, so if they are using a adjuster who has handled some similar situation in the past they can gain valuable experience from that employer.
Fourth – In many states the adjuster is restricted by state laws on the companies they can work for. Check with your state insurance department to see if your adjuster can work for the company.
Fifth – If you have a local adjuster there are no “permission fees” for the adjusters work. This is a big benefit to many clients who have a local adjuster.
Sixth – When your adjuster has a local client with you, he or she can establish an even stronger connection with them. Having a personal relationship with the client can help the adjuster when trying to communicate with them effectively.
The importance of picking an adjuster who can understand your policy and who speaks the language of your policy is paramount. The adjuster should be able to explain to you the consequences of not paying underinsured losses. He or she should also be able to identify where you are going to go to the “Rite” and where you will be getting your medical attention. The adjuster should be able to tell you which doctors are the best “fit” for your policy and can help you choose between those doctors.
Once the benefits of the original transaction are extended to the prospect in marketing and they are aware you want their business, then they will be willing to pay good money for your service or product. Remember this is a sequence. The first step is to keep the benefits in the transaction, and the second step is to extend the benefits in a way that is meaningful. It makes the customer feel valued and cared for, and they will be more willing to extend the benefits to others.
